A complete guide to the employee Net Promoter Score (eNPS)
eNPS is a simple, user-friendly tool to analyze employee engagement and satisfaction.
How can one question be such a powerhouse for measuring and improving engagement within your organization?
Well, there’s a bit more to it to get the most out of this tried-and-true methodology used by companies like HubSpot, Salesforce, Apple, and Netflix. And this guide will usher you through it all.
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What’s in this guide
The complete guide to employee Net Promoter Score will help you:
- Learn the fundamentals of eNPS and how to use it to measure employee engagement
- Evaluate the pros and cons of using eNPS
- Understand the methodology and how to calculate your score
- Tap into a simple approach to benchmarking